Error in document: DBMCD 00000010000006202010 PRDCLNT810 - RW609

Hi Expert,

My customer is using tocde /dbm/cashdesk to cancel cash document. There was one customer posted with 2 open item. One is negative amount & another one is positif amount.

Both are same amount 89,623.50 & -89,623.50. When user want to cancel cash document, error below pop up:

Error in document: DBMCD 00000010000006202010 PRDCLNT810

Message no. RW609

Diagnosis

Errors occurred when checking or posting the document

Reference type = DBMCD

Reference key = 00000010000006202010

Logical system = PRDCLNT810

You can find the errors in the log.

System Response

The document cannot be posted.

Procedure

Remove the error in the document and create and post the document again.

It is due to 2 open items which one is negative & one is positive?

As i check in FBL5N and found only 89,623.50 is posted under noted item (downpayment). Which -89,623.50 dont post any noted item.

I found some thread say it could be due to document type but there was no DBM document type in OBA7.

Please advice.

Thanks.

regards,

ng chong chuan