Dear Auto wizards,
We are using the standard returns sales order in the VMS. The std copy control for the returns doc (sales order) is based on the (forward) sales order and as per the settings in R3 copy control for the sales order to order.
The error we are facing is expplained as follows:
If multiple vehicles say A & B are selected in a forward order and the returns order is made for the vehicle B then the returns order is picking up the value / pricing details for vehicle A. I tried several instances and realise that the returns ordr is NOT checking the 'item' or its "batch no" at the sr nos in the fwd order but simply copying the pricing values of the fwd order in the SAME sequence and not of relating to the sequence as per the returns order or in other words not picking up the pricing of B which was actually at sr no 2 in the fwd order.
When the vehicles and / or the prices are different, the returns order gives errors.
Any advise on ways to eliminate this would be highly rewarded!!!
Thanks and Regards,
Tariq