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DBM - Header Internal Order still has balance after billing posted

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Hi All,

 

I'm having the scenario which is DBM order already fully bill to customer but the cost in header internal order (WIP) still has a balance, supposedly the cost from header internal order should always zero when perform billing and the cost automatically re-post to 2nd level of internal order. After many year using SAP-DBM we notice a lot outstanding cost in WIP caused by header internal order has a balance even though we run settlement every months (example; from 10 thousand DBM order billed, 3 thousand still outstanding in WIP because of this problem) . Now, I wondering why this happen and how to zero-rise the cost in header internal order?

 

Source from SAP Help : Accounting Aspects - Dealer Business Management (IS-A-DBM) - SAP Library

" Since all costs are always reposted to the internal orders of the second level together with the sales of the internal order of the external service order, the balance of the header internal order after the last billing document is always zero. Any balance remaining on the order represents work in process (WIP)."


I hope somebody from here can help me to solve my problem.


Regards,


Freezole.


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