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Claims processing - two company codes

April 3, 2009, 10:14 am
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Hi,

 

We have 2 company codes, say 1000 and 1100

 

Dealer creates a Warranty Claim in a 3rd Party system and transmits to SAP. The reimbursement happens from Company code 1100 and the Claims Value = 1545

 

Internally, Company Code 1100 has to be reimbursed by Company Code 1000 at a Claims Value = 1245

 

Is it ok to have the following versions?

 

Version From Claimant 0001 (when Dealer transmits the Claim)

Version To Reimburser 0002

 

In this, create a Vendor Code for Reimburser.

 

Request you to share any similar experience and how exactly the accounting process was carried out.

 

Thanks for your time.

 

Raj

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Vehicle model number & vehicle identification number

June 16, 2010, 6:14 am
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Hi all,

 

   Please guide me Whether Vehicle model number& vehicle identification number( VIN No.) are existing in std SAP (IS AUTO)or not .If not kindly guide me the guidence how it can be mapped in SAP.

 

 

Thanks & Regards

 

venkat

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Claim notifications from dealer portal in SAP

October 27, 2013, 11:43 pm
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Hi,

 

Kindly provide your suggestions for the below requirement to be implemented.

We are using automotive dealer portal 7 where business function warranty management is not enabled as it will be handled in some other system.

we use using only spare parts sales in business function.

Now the requirement here is for "non warranty claim" which will be recorded at the dealer portal.Once the claims are recorded at the dealer portal claim will be created in sap (Please note no orders are generated in sap at this point). next step will be the first level of validation which will be done in SAP for the claim.If the claim is rejected in SAP the dealer portal will be updated on the claim status .If accepted further process for returns etc will be carried out in SAP.

 

Please suggest how do we recieve the inital claim recorded in dealer portal in SAP.Should be create a Z table in sap ? if yes how will the actions be perfomed for accept and reject? Or is there any other way of receving notifications in sap for claims where actions can be perfomed?

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SAP-IS

February 19, 2009, 1:43 am
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Hi

 

Why we are going for SAP-IS and what are benifits ?

 

also send me any documentation releated to SAP-IS

 

Vivek

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how to change Message no. 06532 from error to warning?

July 22, 2013, 8:05 pm
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Dear SAP consultant:

please help to support one issue: when material number is not existed in contract, can material number be added in call off.

Currently one kind of our contract have below characters:

(1)   (1)  Account Assignment Category = U

(2)   (2)  Item category = empty

(3)   (3)  No material number

(4)   (4) There is short text

 

 

Business department want to add material number in contract call off but they don’t want to change anything in contract.

When I try to add material number in contract call off, SAP provide one error message: “Item categories in agreement and requisition incompatible” , Message no. 06532.

Here is my questions:

(1)   Can material number be added in contract call off with current BBA’s contract?

(2)   If yes, can you help to tell the solution?

(3)   If no, can you help to check whether there is any program change can allow material number is added in contract call off?  If program change can solve our issue, can you help to check how much budget is enough?

(4) is that possible to change Message no. 06532 from error to warning?

 

 

Thank you very much for your supporting.

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I need only 1 print for each invoice but current setting is 6 prints per invoice. How can i change the setting ?

February 25, 2014, 9:41 pm
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I need only 1 print for each invoice but current setting is 6 prints per invoice. How can i change the setting ?

 

Please reply.....

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Check Entry in Action Matrix

February 27, 2014, 10:04 am
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Sap documentation about this field is very poor, does anybody know what it is for?

 

Definition

Controls whether the status of an entry in theAction Matrixis to be checked or not.

Use

If you select this field, the system checks whether a required status has already been achieved. The status value and status time remain unchanged.

 

If somebody has an example to share, it will be great

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Solution for lease & rental business

June 17, 2013, 7:47 pm
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Hi,

 

What would be the better solution if I am going for Lease & Rental (Fleet Management) for automotive industry - Is it VMS or DBM that should be leveraged along with CRM ?

Since the requirement areas are Vehcile Lifecycle management (Procurement, Vehicle Database, Vehicle Contract Lease, Dispositions, Asset Management), not sure what to use with CRM.. VMS or DBM.

 

Thank you..

KK

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DBM deployment for dealership network

March 3, 2014, 6:31 pm
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Hello All,

 

My Distributor has a huge Dealer Network. Some of the Dealers are owned by Dist. itself and some of them are independent entities. Distributor wants same solution should be deployed throughout the network (Single central instance of DBM catering all the dealers controlled by Dist.)

Apart from the Sales & Services part, both - Owned & Independent Dealers have Workshops. Hence I dont think mere a Dealer Portal can suffice the needs of Independent dealers.

Can you please share your views, how to map all these dealers in the system -

a. As different company codes in a single instance

b. As different customers in a single instance

c. Any other viewpoint

 

What are the pros & cons for each of these apporaches ? How it works as per industry standards ?

 

Thanks a lot,

Sumit

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Action Create Vehicle with Internal Order (DBM) has not been executed

March 4, 2014, 9:57 pm
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Hi Experts,

 

I am trying to create a vehicle in /DBM/VM transaction code. While I am saving, getting an error like "Action Create Vehicle with Internal Order (DBM) has not been executed".

 

We have maintained all the relevant configurations in VELORO, VELORM, VELORU transactions.

 

Note: The Action profile "QCRE" in not existing in VELO transaction.

 

Please help us at the earliest, we will reward accordingly.

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pricing procedure determination in sap DBM

April 9, 2014, 4:24 am
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Hi ,

 

When i am creating Internal service order through /DBM/VSERACH transaction code, I am getting an error like " Pricing procedure not maintined.".

 

Pleaes tell me how do i maintain the procedure for DBM transactions.

 

Regards,

Nagaprasadreddy

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Dump at Vehicle Creation in SAP DBM

May 18, 2014, 11:49 pm
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Please help I'm getting an Error in SAP DBM while Vehicle creation.

 

Details:

 

Category               ABAP Programming Error
Runtime Errors         OBJECTS_OBJREF_NOT_ASSIGNED_NO
Except.                CX_SY_REF_IS_INITIAL
ABAP Program           SAPLCOM_PRODUCT_CHECK
Application Component  AP-MD-PRO

 

Error analysis
     An exception occurred that is explained in detail below.
     The exception, which is assigned to class 'CX_SY_REF_IS_INITIAL', was not
      caught in
     procedure "COM_PRODUCT_GET_NEXT_ID" "(FUNCTION)", nor was it propagated by a
      RAISING clause.
     Since the caller of the procedure could not have anticipated that the
     exception would occur, the current program is terminated.
     The reason for the exception is:
     You attempted to use a 'NULL' object reference (points to 'nothing')
     access a component.
     An object reference must point to an object (an instance of a class)
     before it can be used to access components.
     Either the reference was never set or it was set to 'NULL' using the
     CLEAR statement.

 

Please guide.

 

Regards,

Sachin Balmiki

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Vehicle model number & vehicle identification number

June 16, 2010, 6:14 am
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Hi all,

 

   Please guide me Whether Vehicle model number& vehicle identification number( VIN No.) are existing in std SAP (IS AUTO)or not .If not kindly guide me the guidence how it can be mapped in SAP.

 

 

Thanks & Regards

 

venkat

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external manufacturer name in the External Manufacturer field in the contr

July 26, 2010, 7:46 pm
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hI,

I cant fing  external manufacturer name in the External Manufacturer field in the control data of the vendor master

i already activate the field as required in account group setting, but still I can't find it

anyone could help?

thanks

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Split Number and its corresponding internal order not appearing in DBM order Document flow. Please advise.

December 12, 2013, 1:58 am
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Hello experts,

 

As you see in the below screen snap, after creating several splits in DBM order , the claims were created for the respective warranty cases.

1.jpg

My query is, after successful creation of warranty claims. When we look into the document flow

( Goto->document flow / Ctrl + F3 ) of the order, only the first split and its internal order number were appearing in the document flow. The rest of the splits and its order number were not there.

2.jpg

Help me to identify the issue.

 

Thanks In advance,

 

Regards,

Mathan R.

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SAP DBM-Warranty Processing Issue

March 26, 2014, 11:39 pm
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Dear Experts,

 

We are building the SAP DBM-Dealer Business Management in our system and also done the required configurations to run a simple cycle.

The business object (Vehicle Object) is getting created in the system but the warranty related data is not fetched
from the system for the particular business object. We have done the configurations to enable the warranty but still it is not functioning.

 

 

Can you please help to solve the issue?

 

Is there any specific configuration that we need to carry out to start the warranty?

 

Do we need to assign any fields to enable the warranty?

 

How does the warranty work in the DMB?

 

 

Screenshot for Reference:

Warranty_Screenshot.JPG

 

 

Thanks in Advance!

 

Thiru.P

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Goods Receipt in Subcontracting process

March 24, 2014, 12:39 am
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Hi,

 

I am beginner in SAP.

 

This is regarding Goods Receipt in Subcontracting process.

 

I have provided raw material Quantity = 100 Nos. to subcontracting vendor.

 

 

Subcontracting vendor done machining on 80 Quantity, and we have done Goods Receipt for 80 Quantity as Finished Parts.

 

Subcontracting vendor found 20 Quantity as Defected.

 

Shall I take back 20 Quantity by Movement Type 542.

 

OR

 

Shall I do Goods Receipt of 20 Quantity as Finished Product and price = 0. & then stock transfer of Finished to Raw Material.

 

 

Please reply.

 

 

 

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Hierarchy level for LV_CAT not found in Customizing

March 25, 2014, 6:42 am
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Hi Experts,

 

I am new to SAP DBM. I did the necessary configurations required for Labor Values.

 

While creating a service order for Vehicle, I entered the Labor value that time i am getting an error like

"Hierarchy level for LV_CAT not found in Customizing"

Message no. /DBM/COMMON628

 

But I have Maintained the Hierarchy level in /DBM/LBROPGRP transaction code, as mentioned below.

 

LV_CAT      1         Labor value for electric works      1

LV_CAT      12       LUBRICATION                             1

 

And also i created Labor values in /DBM/LBROP. Can any one tell me what is the use of /DBM/LBROPGRP transtion code. Its hard to understand.

 

Please help me in resolving the issue. I will reward the points accordingly.

 

Thanks in advance

 

Nagaprasad Reddy.

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Internal Order Number For DBM order

April 1, 2014, 5:09 am
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Hi All,

How to get the internal order no for the SAP DBM order number,?

from which table can we fetch ?

 

 

 

 

 

 

Regards,

Rangakarthick

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Best Practices Automotive?

April 4, 2014, 6:46 am
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Hi Everyone, I’ve deployed a new development system with SAP Best Practices Baseline package V3.607 and that is going pretty well for my consultants.

My people would also like to have SAP Best Practices for Automotive V1.604 but as I understand it you can only load that on an ERP EHP 4 system. As you can imagine that taking quite a timewarp into the past. Is there any way to load BP Automotive onto a new system with EHP7?

 

Side question: Why is the BP Automotive package so old (2011)? And why is it only listed as localized for Japan?

 

Thanks,

Thomas

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